Global Psychological Solutions

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1

Risk Perception

Discussion Prompt
Describe a time when safety procedures were followed but you still felt unsafe. What was missing?
Facilitator Notes

Listen for gap between compliance and felt safety. Probe for:

  • Was it a procedural gap or a cultural one?
  • Did they raise it with anyone? Why / why not?
  • What would have made them feel genuinely safe?
2

Safety Leadership

Discussion Prompt
Think of a leader who genuinely changed how your team approached safety. What did they do differently?
Facilitator Notes

Focus on behaviours, not titles. Probe for:

  • Was it formal authority or informal influence?
  • Specific actions vs general attitude
  • Did others follow? What enabled that?
3

Reporting & Speaking Up

Discussion Prompt
Have you ever noticed something unsafe but chosen not to report it? What held you back?
Facilitator Notes

This often surfaces fear of reprisal or futility. Probe for:

  • Was it fear, inconvenience, or something else?
  • What would have made reporting easier?
  • Has a report ever led to visible change?
4

Rules & Procedures

Discussion Prompt
Is there a safety rule at your workplace that most people work around? Why do you think that happens?
Facilitator Notes

Explore work-as-done vs work-as-imagined. Probe for:

  • Is the rule impractical, outdated, or unclear?
  • Do supervisors know about the workaround?
  • What would a better rule look like?
5

Team Dynamics

Discussion Prompt
If a new team member started tomorrow, what unwritten safety rules would they need to learn that aren't in any manual?
Facilitator Notes

Surfaces informal norms and tribal knowledge. Probe for:

  • Are these unwritten rules protective or risky?
  • How are they passed on — mentoring, observation?
  • Would formalising them help or hinder?
6

Learning & Improvement

Discussion Prompt
After the last safety incident at your workplace, what actually changed? What stayed the same?
Facilitator Notes

Tests whether learning loops actually close. Probe for:

  • Was the response structural or superficial?
  • Did frontline workers see tangible change?
  • How long did any changes last?