01
Leader Worksite Visit Program
Features
- Clear expectations for number of visits across leadership team
- Visits tracked and visits are distributed across locations
- Leaders trained and coached on how to conduct a visit
- Leaders receive feedback on visit quality (not just number of visits)
- Lessons learned captured and fed back into improvement system
02
Safety Leadership Development
Features
- Safety leadership training is interactive including skills practice, role play, case studies
- Content includes human factors, error, fatigue, teamwork
- Upward feedback used to tailor individual development plans
- Ongoing development (e.g., quarterly/annual) with refreshers
- Managers provide ongoing on-the-job coaching and reinforcement
03
Manager Safety Performance Evaluation
Features
- Assess performance of specific safety leadership behaviours (e.g., visiting the work site)
- Use upward appraisals of safety-leadership performance
- Close-out of actions from hazard reports/audits
- Achievement of safety-improvement targets
- Selected measures are included in reports to senior management
04
Supervisor Visibility & Engagement Program
Features
- Specific number of inspections/tours required
- Supervisors trained in how to conduct inspections/tours
- Formal guide/process for conducting inspections/tours
- Reports must include close-out of identified actions
- Employees provide formal feedback on inspection/tour quality
05
Timely Feedback for Safety Reports
Features
- Manager or supervisor contacts the reporter directly
- Thank-you, action plan, and timeframe communicated
- Closure status visible to the workforce
- Quality spot-checks on feedback messages
- Trend review of responsiveness and learning impact