01
Hazard-to-Resolution Timeframe
Features
- Purpose: Shorten the loop between hazard reporting and resolution
- Core practices: Severity coding of hazard reports, daily hotlist of outstanding hazards, weekly exec review
- Triggers: Any reported hazard, audit finding, or safety deficiency
- Roles: Owner assigned a due date; escalation ladder if unresolved; procurement fast-track for controls
- Monitoring: Time to resolution, recurrence of hazards
- Safeguards: Safety professional inspections to validate quality of hazard resolutions
02
Identifying Prevalence of Tolerance
Features
- Purpose: Actively identify where inadequate resources are accepted and go unresolved
- Core practices: Routine inspections record duration of resource deficiencies, reasons unresolved, and why work continued
- Triggers: Monthly/quarterly assurance cycles; after changes
- Roles: HSE conducts audits; local management resolves
- Monitoring: Frequency of inadequate systems identified without a timely resolution plan
- Safeguards: Ensure checks are equally distributed across locations and time
03
Operational Readiness Gate
Features
- Purpose: Ensure controls, skills, and contingency resources exist before go-live
- Core practices: Critical control checklist, competency check, spares/tools, alarm set-up, emergency drill
- Triggers: Commissioning; MOC completion; restart after major maintenance
- Roles: Ops/Engineering/HSE sign; management approval for deferments
- Monitoring: First-30-day deviation/defect counts; near-miss trend
- Safeguards: No operational "soft starts" without completing this process
04
Just Culture and Fair Accountability
Features
- Purpose: Encourage reporting and learning from failure
- Core practices: Decision tree for human error, trained reviewers, consistency checks, coaching over blame
- Triggers: After incidents, deviations, or rule breaches
- Roles: Manager and independent reviewer; HR/HSE oversight
- Monitoring: Reporting rates, perception of fairness, action quality
- Safeguards: Publish anonymised case themes and outcomes
05
Competency and Staffing Standards
Features
- Purpose: Ensure staff are qualified, rested, and present
- Core practices: Clear policy on staffing levels, relief pools, and periodic competency evaluations
- Triggers: Vacancies, overtime bursts, new assets/processes
- Roles: Line managers own staffing plans; HR tracks; HSE verifies critical role coverage
- Monitoring: Coverage %; overtime exposure; competency pass rates
- Safeguards: Work deferral when minimum coverage is not met
06
Single Source of Truth
Features
- Purpose: Replace poor, outdated, or inaccessible documentation
- Core practices: Controlled repository, version control, change logs, easy field access (QR/offline)
- Triggers: After MOC; audit findings; field feedback on document usability
- Roles: Document owners maintain; Engineering/HSE review; IT ensures access
- Monitoring: Out-of-date finds, retrieval time, user satisfaction, error reductions
- Safeguards: Work cannot proceed on uncontrolled documents
07
Resource Contingency and Surge Triggers
Features
- Purpose: Avoid "do more with less" during abnormal conditions
- Core practices: If-then triggers (e.g., backlog > threshold), call-off contracts, spare kits, emergency funds
- Triggers: Weather, outage season, backlog thresholds, critical alarm rates
- Roles: Ops requests; Finance/HSE co-approve via trigger table
- Monitoring: Trigger activation time, risk reduction achieved
- Safeguards: Post-activation review to lock in permanent capacity if chronic
Features
- Purpose: Eliminate degraded operating conditions and overdue maintenance
- Core practices: Backlog triage by risk, weekly burn-down targets, spares alignment, PM compliance KPI
- Triggers: Backlog or PM compliance breaches; repeated equipment alarms
- Roles: Maintenance + Ops co-own; Supply Chain supports
- Monitoring: Backlog age, critical overdue count, failure/defect trend
- Safeguards: Freeze new non-critical work if critical backlog grows